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Outlook 2007 Crashes When Exporting a File
Recently I tried to export to a .csv from Outlook. Outlook kept crashing. I tried on another machine, same thing. I had another admin try on his computer, and his crashed too. I found a lot online about software conflicts and plug-ins. None of these applied. I tried Outlook safe mode, still crashed.
The answer was to uninstall Microsoft Exchange Tools and run the command fixmapi.
Now, it works.
AppName: outlook.exe AppVer: 12.0.6316.5000 AppStamp:4833a470
ModName: oladd.fae ModVer: 12.0.4518.1014 ModStamp:45417457
fDebug: 0 Offset: 00008c24
Windows XP SP 3, Outlook 2007 SP 1
I logged an incident with Microsoft and worked with them on this issue.
I had the Microsoft Exchange tools installed on my computer, and the other
members that were having the problem had Microsoft Exchange tools installed
as well. The issue was resolved by uninstalling the Microsoft Exchange tools
and then running fixmapi. The Microsoft support technician referenced
kb266418, where it stated that Microsoft does not support installing the
Microsoft Exchange components on a computer that has Microsoft Outlook
installed.